Dextr Dashboard Community Forum

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How to accept the customer input (DTMF) while the prompt is still playing.
Hello DrVoIP, During my test for callback scenario, i have observed that during the prompt "Please press 1 to confirm the number or press 2 to re enter the number" , if i press 1 before prompt ends, my call gets disconnected. However if i let the prompt complete and then i press 1 or 2 as input ...it works as expectation. Hence i just wanted to check , how can customer provide his input while prompt is still playing ? Below is my setup :- i set the prompt "Please provide your number" in store customer

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